Terms & Conditions

You can remove yourself from the GreenSpirit Craft newsletter list by emailing Katrina@GreenSpiritCraft.com with the word 'Unsubscribe."

Services:

Any and all energy work provided by Katrina Matos & GreenSpirit Craft is meant for the purpose of general relaxation, and to encourage your own sense of self-awareness and a deeper relationship with the natural world. All images, words, and impressions communicated to you are for you to consider and decide what significance, if any, they have for you. You are the ultimate authority on your well-being, and responsible for using your session to support your wellness.

Nothing said during the course of the session should be construed as diagnosing, prescribing, or treating any physical, mental, or spiritual condition.

You're encouraged to reach out to Katrina with any questions you have before, during, and after your GreenSpirit Craft energy work sessions, whether it's about how you're feeling after the sessions, to clarify something Katrina said during a session, how often you can receive a session, or other concerns.

Products:

Remember to store your products in a cool dry place out of direct light or heat. Less than 75 degrees F is best. Use clean dry fingers or implements to remove product from its container. Use face and body butters & balms within 4 months of purchase for best results. Bright Enzyme Mask should be used within 6 months. Katrina Matos and GreenSpirit Craft are not responsible for any mishaps or spoilage that may occur due to a failure to follow safe storage & handling procedures.

Contact Katrina@GreenSpiritCraft.com if you ever have questions about whether your products are still good to use.

Insurance: All packages are shipped USPS Flat Rate Priority, which includes insurance that covers loss or damage during transit. USPS changed their insurance policy, so the claim must be filed by the customer, not the seller. Broken or damaged items must be brought to your local post office with all original shipping materials and original shipping container. They will inspect your package and provide you with a refund. If you need to open a claim, please take a picture of of your damaged item and email to Katrina@GreenSpiritCraft.com or text the photo to 707*582*0894.

Refund Policy

All sales of products & services are final. GreenSpirit Craft doesn't provide refunds, returns, or exchanges for products or services. Reach out to Katrina@GreenSpiritCraft.com with any questions you may have before purchasing.

By the time you book your Earth Energy Connection session, we will have spent a 15 min. phone conversation making sure that working together feels like a good fit for both of us. Once your session is booked & paid for, that time is reserved & held especially for you. The loss of that income would represent a significant portion of Katrina's earnings for that day. With more than 24 hrs. notice, you may re-schedule your session by phone or text only, 707*582*0894. If you know with less than 24 hrs. notice that you'll be unable to be in a quiet place undisturbed at the time of your session, Katrina will still conduct the session as planned, and send your audio recording, as outlined in the session consent form. For all these reasons, no refunds are given for Earth Energy Connection sessions that have been purchased

Privacy Policy

GreenSpirit Craft website is owned by GreenSpirit Craft, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by GreenSpirit Craft, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using GreenSpirit Craft website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Katrina Matos & GreenSpirit Craft never shares or sells your personal identifying information with any other person or business unless receiving your permission first. Your personal identifying information is only collected for the purposes of providing you with GreenSpirit Craft products & services, and to keep you informed about GreenSpirit Craft products, services, promotions, and events.

Personal information we collect:

When you visit the GreenSpirit Craft, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill transactions.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as is absolutely necessary to enact website functions. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via Katrina@GreenSpiritCraft.com.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to Katrina@GreenSpiritCraft.com.